We’ve introduced the Ask Me feature within product widget to transform them from static displays into interactive, AI-powered assistants. This enhancement enables users to ask questions directly within the widget and receive instant, contextual responses—making it easier to evaluate products without leaving the experience.
Key Updates
1. Users can ask questions about products (e.g., price, ingredients) directly within the widget and receive AI-driven responses tailored to their queries.
2. Currently, the Ask Me feature is available only in the Enhanced Product Carousel (EPC). Users can access the product chat directly from the carousel or from the Product Detail Page (PDP).
3.The feature can be enabled by adding the property enableAskMe to the Enhanced Product Carousel and setting it to true.
Key Benefits
1. Users can quickly understand product features, benefits, and suitability without manually scanning static content.
2. Interactive experiences reduce friction and keep users within the widget environment.
3. Brands gain real-time insightsinto user intent and preferences without relying on traditional surveys.
4.Aligns with the growing expectation of AI-assisted interactions, paving the way for expansion to other product widgets.